Orders & Delivery
At eWear, your satisfaction is our top priority. Our “Everyday Wear” slogan signifies our dedication to making your shopping experience smooth and hassle-free. Here’s everything you need to know about our Orders and Delivery process:
- Placing Your Order: Shopping with eWear is easy! Browse our extensive collection of denim jeans, select your favorite styles and sizes, and proceed to checkout. We offer a straightforward cash-on-delivery payment option for your convenience.
- Order Confirmation: Once you’ve placed your order, you’ll receive an email confirmation with all the details, including your order number and estimated delivery date.
- Processing Time: We strive to process all orders as quickly as possible. Typically, your order will be processed within 1-2 business days. During peak times or sales events, processing might take a bit longer, but we’ll keep you informed every step of the way.
- Shipping and Delivery: After processing, your order will be handed over to our trusted delivery partners. We aim to deliver your denim jeans within 5-7 business days, depending on your location. For remote areas, delivery times may vary slightly.
- Tracking Your Order: You can track your shipment using the tracking number provided in your order confirmation. Simply visit our website or the carrier’s website to get real-time updates on your delivery status.
- Cash on Delivery: Pay for your purchase in cash at the time of delivery. This option provides added convenience and security, ensuring that you only pay when you receive your order.
- Delivery Address: Please ensure that you provide a complete and accurate delivery address at checkout. This will help avoid any delays or issues with your order.
- Delivery Attempts: If you’re not available at the time of delivery, our delivery partner will attempt to contact you to reschedule. Please ensure someone is available to receive the order during the delivery window.
- Returns and Exchanges: We want you to be delighted with your purchase. If for any reason you’re not satisfied, we offer a hassle-free return and exchange policy. Please refer to our Returns and Exchanges section on our website for detailed instructions.
- Customer Support: Our dedicated customer support team is here to assist you with any questions or concerns regarding your order. Feel free to reach out via email, phone, or our online chat service.
- Order Modifications: If you need to make changes to your order, please contact us as soon as possible. We can modify or cancel orders as long as they haven’t been processed yet.
- Holiday and Special Event Delays: During holidays or special sales events, delivery times may be extended. We appreciate your patience and will do our best to get your order to you as quickly as possible.
- Contact Us: For any queries or issues related to orders and delivery, you can contact our support team at support@ewear.pk or call us at +92 321 6647774.
- Customer Satisfaction: At eWear, we’re committed to providing you with exceptional service. Your feedback helps us improve, so please let us know about your experience.
Thank you for choosing eWear. We’re excited to bring you high-quality denim jeans with our promise of “Everyday Wear.” Enjoy shopping with us and experience the comfort and style that only eWear can offer.