Order Cancellation Policy

At eWear, we strive to provide you with the best shopping experience. Our “Everyday Wear” commitment extends to our Order Cancellation Policy, designed to make your shopping experience as flexible and convenient as possible. Here’s everything you need to know:

1. Cancellation Window: You can request to cancel your order within 1 hour of placing it. This allows us to efficiently manage our inventory and ensure timely processing.
2. How to Cancel: To cancel your order, contact our customer support team at support@ewear.pk or call us at +92 330 3217774. Provide your order number and request the cancellation.
3. Cancellation Confirmation: Once your cancellation request is received, we will confirm whether it has been successfully processed. You will receive an email notification with the cancellation status.
4. Processing Status: If your order has already been processed or dispatched, it cannot be canceled. In this case, you may need to follow our Returns Policy once the item is delivered.
5. Cash on Delivery: For orders placed with cash on delivery, cancellation requests must be made before the order is out for delivery. If the delivery attempt has already been made, cancellation may not be possible.
6. Order Modifications: If you wish to modify your order instead of canceling it, please contact us as soon as possible. Modifications can be made as long as the order has not yet been processed or dispatched.
7. Special Cases: In certain cases where orders are customized or involve special promotions, the cancellation policy may vary. Please check the product details or contact customer support for specific information.
8. Late Cancellations: If you miss the cancellation window and your order is already in transit, you will need to wait until the delivery is completed and then follow our Returns Policy.
9. Customer Support: Our team is here to assist you with any questions or issues related to order cancellations. For support, reach out to us at support@ewear.pk or call +92 330 3217774.
10. Feedback and Improvement: We appreciate your feedback on our cancellation process. Your input helps us enhance our services and better meet your needs.

Thank you for shopping with eWear. We’re dedicated to providing quality denim jeans with the ease of “Everyday Wear.” Our Order Cancellation Policy reflects our commitment to customer satisfaction and flexibility.